Contact Us
Have a question, found a bug, or want to share feedback about Deep House Vibes? We'd love to hear from you. Use the contact form below or reach out directly via email. We aim to respond to all inquiries within 48 hours.
- Bug Reports: Gameplay issues, crashes, performance problems, or visual glitches
- Feedback: Feature suggestions, accessibility improvements, or general comments
- Business: Collaboration, sponsorship, or partnership inquiries
- Policy: Privacy, terms of use, or data-related questions
Send a Message
What to Include in Bug Reports
To help us investigate issues quickly, please include as much of the following information as possible:
- Browser and version (e.g., Chrome 120, Firefox 121, Safari 17)
- Operating system (e.g., Windows 11, macOS Sonoma, Ubuntu 22.04)
- Device type (desktop, laptop, tablet, or phone)
- Steps to reproduce the issue
- Console errors if available (press F12, go to Console tab, and copy any red error messages)
- Screenshots or screen recordings showing the problem
Response Times
We read every message and respond as quickly as possible. Typical response times:
- Bug reports: Within 24–48 hours. Critical bugs affecting gameplay are prioritized.
- Feature requests: Within 1 week. We evaluate all suggestions against the development roadmap.
- Business inquiries: Within 48–72 hours.
- General questions: Within 48 hours.
Common Questions
The game won't load or shows a black screen
Try a hard refresh (Ctrl+Shift+R), clear your browser cache, and ensure hardware acceleration is enabled. See our FAQ for detailed troubleshooting steps.
How do I install the game as an app?
Click the "Install app" button in the header, or use your browser's built-in install option. Once installed, you can play offline. See FAQ – How do I install the game as a PWA?
Can I create and share custom levels?
Yes! Deep House Vibes uses text-based stage configuration files. See our custom level creation tutorial for step-by-step instructions.
Where can I learn how the game was built?
Check out the Dev Blog for in-depth articles on Babylon.js, procedural generation, and WebGL performance optimization.
Related Pages
- Privacy Policy — How we handle data and cookies
- Terms of Use — Rules, disclaimers, and intellectual property
- FAQ — Frequently asked questions about gameplay and technical topics
- About — The story behind Deep House Vibes